MILogin – Michigan One Stop Login Solution

MILogin is the latest single sign on system that connects your unemployment account through the Michigan Web Account Manager (MiWAM) and your jobseeker account through Pure Michigan Talent Connect (PMTC).

You must create a MILogin account before you can create or access your MiWAM account. If you have already created a MILogin account through another department, you simply need to log in and link your MiWAM account before you can access your MiWAM account. 

Who is MILogin for?

New and existing users of PMTC and MiWAM “must” create an account with MILogin for Citizens single sign-on. With MILogin for Citizens, customers can then access PMTC or MiWAM.

MILogin for Citizens will help you get back to work faster by allowing you to access your PMTC jobseeker account and your MiWAM unemployment insurance account in one place.

MILogin User Experience

The MILogin portal is renowned for its user-friendly interface and intuitive design. It provides users with a comprehensive set of features that streamline the payments process and improve efficiency. With an easy-to-use, non-intimidating user experience, customers are able to quickly find what they need and feel comfortable utilizing the platform.

The system has been designed in such a way that it requires minimal learning time and navigation is simple. All functions are clearly labeled making them easy to identify and access; users can even build customized reports if they wish to further filter their data. The payment processes are also incredibly straightforward – whether you’re filling a claim or setting up recurring transactions, the MILogin portal will guide you every step of the way!

MILogin Login

MILogin is the state of Michigan Identity Management solution that allows users the ability to access many state services and systems online, across multiple departments, using a single user ID and password.

MILogin

You can log in to your MILogin account from https://miwam.unemployment.state.mi.us/ClmMiWAM OR www.michigan.gov/uia and enter your User ID or Email Address and Password.

After you log in, if the screen appears with message “Your Account is not linked” under Your Claim Information, you will need to click on Go to Michigan Web Account Manager (MiWAM) to complete the linking process.

WARNING: You should only have one MILogin Account. Creating multiple accounts will prevent access and delay your payment. 

If you already have a MILogin account to access the following online services: MDOS eServices (CARS), MDHHS MI Bridges, MDHHS myHealthButton, MiPage, the Unemployment Insurance Agency’s Michigan Web Account Manager (MiWAM) or Pure Michigan Talent Connect (PMTC), please use your existing user ID and password from those systems to log into the MILogin portal.

MILogin for Third Party

The MILogin For Third Party is available 24 hours a day, seven days a week for individuals who access State of Michigan applications but do not have State of Michigan network access and are not employees or contractors for the State of Michigan.

You need a User ID and password to use the MILogin For Third Party portal Services online. Those who are already familiar with the account registration process can proceed ahead by entering the login credentials, including a unique ID and password to access their personal accounts within a few seconds.

Need Help? Have Questions?

For more information on Pure Michigan Talent Connect, call the Customer Contact Center Monday – Friday: 8 am – 12 pm and 1pm – 5pm EST (Closed Saturday and Sunday) at 1-888-522-0103. or Contact UIA

MILogin Frequently Asked Questions

  • What is MILogin?

    MILogin is the State of Michigan’s Identity Management solution that allows users the ability to access many state services and systems online, across multiple departments, using a single user ID and password.

    For example, if you currently access:

    • Secretary of State Online Services (CARS)
    • MDHHS MI Bridges
    • MDHHS myHealthButton
    • Michigan Office of Retirement Services (ORS)’s miAccount
    • Treasury eServices for Individual Income Tax
    • Unemployment Insurance Agency’s Michigan Web Account Manager (MiWAM) or Pure Michigan Talent Connect (PMTC) online services

    The above all services use your MILogin User ID. Therefore if you already have a MILogin ID created for any of these services, please use that user ID and password to log into the MILogin portal, instead of creating a new account.

  • Must I Create New Account/Sign Up?

    Please do not create a new MILogin account if you already have one to access the following online services:

    • Secretary of State Online Services (CARS)
    • MDHHS MI Bridges
    • MDHHS myHealthButton
    • Michigan Office of Retirement Services (ORS)’s miAccount
    • Treasury eServices for Individual Income Tax
    • Unemployment Insurance Agency’s Michigan Web Account Manager (MiWAM) or Pure Michigan Talent Connect (PMTC) online services

    Please use your existing user ID or email address* and password from those systems to log into the MILogin portal.

    If you are first-time user and have not setup an account yet, click on the “CREATE YOUR MILOGIN ACCOUNT” button and walk through the process of creating a new account. You will need to provide a unique and verifiable email address during the sign-up process. Your email address will be verified by sending a One Time Password (OTP) to it. You will have to enter the OTP during the sign-up process, so please make sure you have access to the email address.
    *The ability to login with email address is only available for users who have a unique email address associated with their account.
    Don’t have an email address?
    There are a number of email providers who provide an email address and services at no cost. A few popular email providers are listed below. These are commercial provider organizations, and are not affiliated with the State of Michigan. Your email messages will not be stored on State of Michigan systems.
  • Can I Deactivate my Account?

    If you would like to permanently deactivate your MILogin public portal account, use the link provided on the “Update Profile” page to initiate the deactivation process. You will be prompted to confirm your choice to permanently deactivate your account and complete Multifactor Authentication (as required) to deactivate your account.

    Upon completing self-service account deactivation, the account is permanently deactivated (disabled). Once permanently deactivated, you cannot re-activate or access the account. To access MILogin in the future, you must complete the steps outlined in Create New Account/Sign Up to create a new account.

  • How Can I reset my Forgotten Password?

    Click on the Forgot your password link to initiate the password reset. You will be asked to enter in your current User ID, select a security option to verify your identity, and enter a new password to reset the forgotten password.

  • What to do when my account is Locked?

    If your account has been temporarily locked, it will automatically be unlocked after 30 minutes. To unlock your account before this time, please use the information below in the Contact Us section.

  • How can I re-activate my disabled account?

    MILogin now allows you to Re-Activate your account as long as you have a unique email or phone number in your profile. If your account has been disabled and you were not prompted with a link to Activate your account, then please use the information in the Contact Us section below.

  • What is Multifactor Authentication (MFA)?

    When you are accessing any protected application in MILogin, you will be prompted to perform additional authentication to verify your identity. You can select one of the available options to proceed with MFA. Based on the information (phone number, mobile number and/or email) available in your account, below MFA options will be displayed:

    • Text Message: This option will be displayed when mobile number is present in your profile. After clicking on this button, you will receive a passcode via a text message on your mobile. Please enter this passcode in MILogin page and submit to verify your identity. Once verified successfully, you will be redirected to the protected application. If you haven’t received the passcode or not able to verify the passcode, please click on the “BACK” button to use different MFA option.
    • Register Device: This option will be displayed when mobile number is present in your profile. This option requires to install and use the “IBM Verify” mobile app on the smart phone device. After clicking on this button, you will be redirected to a MILogin page instructing on how to install the “IBM Verify” app and register your account to “IBM Verify” mobile app.
      The instructions for the one time registration of the IBM Verify App for MILogin are listed below:

      1. On your mobile device, go to the app store, search for and install the “IBM Verify” App.
      2. Once the IBM Verify app is successfully installed, open the app from your mobile device and click on the QR code icon from the app.
      3. Scan the QR code displayed on MILogin page and follow the directions to complete the registration process.
      4. When completed, click the “BACK” button on the MILogin page to navigate to the MFA option page.
    • IBM Verify: This option will be displayed if you have registered your account with “IBM Verify” mobile app. After clicking on this button, you will be redirected to a MILogin page instructing on how to verify your request sent to “IBM Verify” app installed on your mobile device.
      The instructions to verify your request through “IBM Verify” app are listed below:

      1. On your mobile device, open the “IBM Verify” app.
      2. From the “IBM Verify” app, approve the request.
      3. Once approved, your browser will be redirected to the MFA protected application.

      If you haven’t received the approval request on your mobile device or not able to verify the request, please click on the “BACK” button to use different MFA option.

    • Phone Call Back: This option will be displayed when work phone number or mobile number is present in your profile. After clicking on this button, you will receive a passcode via a phone call on your mobile. Please listen to the call and enter the passcode in MILogin page and submit to verify your identity. Once verified successfully, you will be redirected to the protected application. If you haven’t received phone call for the passcode or not able to verify the passcode, please click on the “BACK” button to use different MFA option.
    • Email: This option will be displayed when the protected application has enabled this option and email is present in your profile. After clicking on this button, you will receive a passcode via an email message on your email mailbox. If you haven’t received the email, please check your SPAM folder. Once received, please enter this passcode in MILogin page and submit to verify your identity. Once verified successfully, you will be redirected to the protected application. If you haven’t received the email or not able to verify the passcode, please click on the “BACK” button to use different MFA option.
    • Enroll Authenticator: This option requires to install and use the authenticator (for ex. Microsoft Authenticator, Google Authenticator, IBM Verify etc.) mobile app on the smart phone device. After clicking on this button, you will be redirected to a MILogin page instructing on how to install the app and register your account to Time Based One Time Passcode (TOTP) mobile app.The instructions for the one time registration of the authenticator App for MILogin are listed below:
      1. On your mobile device, go to the app store, search for authenticator app (for ex. Microsoft Authenticator, Google Authenticator, IBM Verify etc.) and install the App.
      2. Once the app is successfully installed, open the app from your mobile device and click on the QR code icon from the app.
      3. Scan the QR code displayed on MILogin page and follow the directions to complete the registration process.
    • Authenticator App: This option will be displayed if you have registered your account with any authenticator (for ex. Microsoft Authenticator, Google Authenticator, IBM Verify etc.) mobile app. After clicking on this button, you will be redirected to a MILogin page to enter one time passcode from the installed authenticator app on your mobile device.
  • What is User ID Merge?

    If you own more than one MILogin User ID, this process will help you to merge multiple IDs into one primary ID while retaining all your current access to applications. It is possible that you have more than one MILogin User ID and may not realize it. For example, the User ID you use to log into MDHHS MiBridges, Michigan Treasury eServices, Secretary of State online services, or to file an Unemployment claim are all MILogin User IDs. You only need one MILogin User ID to access any of these applications, if you use different User IDs to access these applications, then you would benefit from the ID Merge process.

    • How does it help you? You will only need to remember one User ID and password and will be able to reset password yourself if you ever forget it.
    • What User ID will I use going forward? The User ID you have logged in with will become your primary account User ID.
    • What you will need before you start? Please have the full User IDs and passwords for other MILogin accounts to merge with your primary account. If you have forgotten the password on a particular account(s), please go to the “Forgot Password” link and reset your password before starting the ID merge process.

    You can also skip the User ID Merge by clicking on the “REMIND ME LATER” button, when prompted.

  • Who can I contact if I need additional assistance?