MiWAM – MILogin – Unemployment Benefits
Michigan Web Account Manager (MiWAM) is a UI system for online submission, reporting and management of your UI account. MiWAM makes using the user interface easier, faster, and more effective. With MiWAM you can: Check accounts receivable balance and compensation payment history.
This page contains general information regarding UI benefits. Additionally, it discusses steps you need to take in order to receive and maintain those benefits, including when and how to apply for and request weekly benefits by establishing a UI Online account. This guide will help you understand eligibility requirements and your responsibilities while receiving UI benefits, and assist you in your efforts for re-employment.
What is MiWAM?
The Michigan Web Account Manager (MiWAM) is the Unemployment Insurance Agency’s (UIA) system for managing your unemployment account electronically. MiWAM allows you to perform routine transactions such as filing reports, paying taxes, viewing letters and updating physical, legal and mailing addresses.
The Michigan Unemployment Insurance Agency (UIA) administers the unemployment insurance program that provides temporary financial assistance to individuals who become unemployed through no fault of their own. Benefits are paid through taxes on employers covered under the Michigan Employment Security Act.
You may also add other users to perform various functions within your account, such as benefit determinations and Work Opportunity Tax Credit (WOTC) applications. Every transaction you make is recorded electronically and is always available for your viewing, 24 hours a day, seven days a week. Hard copies of your letters and transactions can be printed for your convenience.
For employers, maintaining your account online is safer, more accurate, quicker, allows for more real-time processing, and provides pandemic emergency unemployment compensation.
You May Use MiWAM Be To
- Check your benefit payment history and claim balance.
- Keep your personal information safe.
- Choose or change your payment method.
- Submit a question to receive an email response.
- Make a payment
- Submit a protest or an appeal in response to a ruling.
- Submit job search information every month.
- File a UIA tax protest.
- Make It Possible for Out-of-State Service Providers to Participate
- Request a work-seeking exemption.
- Get unemployment claim
- Respond to fact-finding questions.
- Submit Powers of Attorney authorizations.
- Set up recurring payments
- Report business discontinuation or transfer and much more.
MiWAM also makes it easier to obtain benefits certification. You do not have to wait for a set day and time to certify for benefits, unlike MARVIN. Monday through Saturday, you can certify at any time of day or night. Certifying online shortens the processing time and ensures that you receive your money as soon as possible.
How Your MiWAM Account is Protected
Michigan Unemployment Insurance Agency (UIA) have taken extra steps to ensure that your private unemployment insurance information remains confidential. Your records are safe from unauthorized access because MiWAM is password-protected and information is delivered via an encrypted connection.
All communication between you and Michigan Unemployment Insurance Agency using MiWAM is carried over a secure, encrypted connection. Encryption means the information is encoded in such a way that no one can read it during transmission. Also, your personal records are stored behind a firewall to prohibit unauthorized access.
In addition, MiWAM access requires a unique username and password. The MiWAM claimant/employer portal is owned and operated by Michigan and is fully compliant with federal and state laws pertaining to your privacy. Your name and email address will be kept private and confidential and will never be sold or released by Michigan.
MiWAM Login
The MiWAM Login portal is available 24 hours a day, seven days a week. You need to Sign In With MILogin. Your Michigan Unemployment Claimant User ID and password will be used to access Unemployment Benefits Services online.
Your online account allows you to submit an application for Unemployment Insurance benefits and certify to receive weekly benefits. You can also view your claim status and account balance, make changes to your direct deposit account, update your address and phone number, and get form 1099-G so you can file your taxes.
If you are a new user and don’t have an account or not registered yet, then firstly you need to register yourself. You can do it by few simple steps. If you already have a User ID for MiWAM Claimant account, follow the steps below to log in with that User ID and password.
- Go to the MiWAM Login
- Fill in the details which you are being asked for like username and password,
- Submit the details and you are logged in.
Helpful Links for Employers
- MiWAM Employer Login
- MiWAM Employer Registration
- MiWAM Employer Password Recovery
- MiWAM Employer Username Recovery
Steps to Apply For Benefits
Get ready to apply
Before applying, gather the information you’ll need:
- Social Security number
- Employment information for the past 18 months: employer name and address, first/last day worked/ gross earnings
- Your address, phone number, date of birth
- Non-Citizens Alien registration and the expiration date of your work authorization card
- Driver’s License or State ID
How to apply
The best and fastest way to apply is online using the Michigan Web Account Manager (MiWAM). You may also apply by phone at 1-866-500-0017. View the MiWAM Toolkit for Claimants for step by step instructions on how create your account.
After you apply
- Certify your eligibility every two weeks to receive payment.
- Report honestly.
- Watch for and respond to any information request they send you. You may choose to receive information electronically or by mail. This information may be time sensitive and affect your eligibility for benefits.
- Sign up for direct deposit or a debit card to receive your weekly benefits faster and more securely.
- Register for work and search for work
What’s next?
How do I get paid? In order to get paid, EVERY TWO WEEKS you must report (certify) that you are still unemployed by answering some questions.
How do I report?
- Online 24/7 through your MiWAM account.
- Phone MARVIN (1-866-638-3993) Monday-Friday 8:00 am – 4:30 pm.
Payment posts within 2-3 business days from the date you report. Saturdays, Sundays, and holidays are not considered a business day.
There are two options for payment
- Direct deposit through your bank or credit union – You will need your routing number and account number
- UIA debit card
Questions about your claim?
- Contact UIA
- Visit Michigan.gov/UIA for tools and resources
- Access your MIWAM account 24/7
- Chat with an agent Monday-Friday, 8 a.m. to 4:45 p.m.
- Call the Customer Service line at 866-500-0017, Monday-Friday, 8 a.m. to 5 p.m.
- Schedule an appointment online with the option of a closed-captioned virtual meeting for those who are deaf or hard of hearing.
- Ask Ava, UIA’s 24/7 chat feature.
Frequently Asked Question
Michigan Web Account Manager (MiWAM) is an online portal that allows users to file for unemployment benefits and track their claim status. MiWAM also gives customers the ability to upload required documentation, receive messages from unemployment insurance, and manage their account information online.
With MiWAM, you can view account balance and payment history. It allows you to perform daily operations such as submitting reports, paying taxes, viewing reports, submitting queries, and updating your unemployment tax account information online.
The benefits you receive in MiWAM are – it lets you update your information according to your employment status, pay bills with this online portal, use a debit card or bank deposit to choose, and change your online payment method according to your preferences, clear your doubts and queries through mail, support on health related and occupational things, services of rehabilitation, and many more.
You can check your benefits under the account notification through your MiWAM account, or call MARVIN on 18666383993. Remember to confirm by phone or online, as this will cause errors in your account. It takes 24 To 28 hours to renew your account, then authenticate online or over the phone.
When you register for MiWAM, you create a limited access web account that gives you the ability to file quarterly unemployment reports, submit payments, and manage your user profile. The creation of a MiWAM account generates the mailing of an authorization code letter to your physical address.
You should receive this letter within 10 business days of creating your MiWAM account. After you receive the authorization code letter, return to the MiWAM sign in page and login to your MiWAM account. You will be prompted to enter your authorization code. Once your authorization code is entered, you will have successfully activated your MiWAM and will have full access to all of the features offered.
Some of the reasons that you may be unable to create a MiWAM account include, entering your UIA Account Number incorrectly, using a zip code other than your physical zip code and using an email address already entered in the system. If your email address already exists in the UIA system, you will need to use another email address for your MiWAM account.
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- Go to the MiWAM login page
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- Fill in the details which you are being asked for like username and password,
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- Submit the details and you are logged in. If in any case, you forgot your details, then there would be an option to reset it. Use that, and do it.
Yes, your Password expires after 180 days. After 180 days, you will be prompted to create a new password.
Click the link, “Forgot your Password?“ or the “Forgot your Username?” under the MiWAM login fields and follow the steps to retrieve your username and change your password.
If your account locks after three unsuccessful attempts, you can unlock your account by clicking on “Change your Password” button. If you have a Secret Question and Answer, you can unlock your account and change your password without contacting the Agency.
If you do not have a Secret Question or Answer you may still contact MiWAM Support at 855-484-2636 or email your request to unlock the account at MiWAMsupport@Michigan.gov. You will need to email from the address on the account. Please include your company name, UIA account number, FEIN, along with your name and position with the company.
Contact the Office of Employer Ombudsman at Phone: (313) 456-2300 or 1-855-4UIAOEO (484-2636) or by email at OEO@michigan.gov.
For any technical support, contact MiWAM Support at MiWAMSupport@michigan.gov or Call on this phone number (313) 456-2188.